Al-Hafeez Business Center
Gulberg III Office 413

Best IT Support Services

Professional IT Support Company

Back-office tasks might seem tedious and weary, but no one in their right mind can deny their importance. At KoolBrains, we can efficiently handle your back office tasks, leaving you ample time to concentrate on what is more important – running you business successfully.

Website Maintenance Services

Website Maintenance is an important part of progress of any business, but it is not important enough that the more business critical tasks are forsaken for it. KoolBrains can help you out with your website maintenance while you work on climbing the business ladder and reaching new heights of success.

Our professional website maintenance services in Dubai come equipped with;

  • Regular content updates
  • Search engine optimization
  • Product updates
  • Addition of new pages
  • New design work
  • New tool integration
  • Chat Support Services

Business owners put a great deal of effort into SEOs, SMM, PPCs, emails, etc to bring potential customers to your website and have their business. But all such efforts become futile when there is no one to answer their queries. This is where chat support can help you out.

Chat Support is quickly becoming the most sought after means of providing instantaneous response to customers. It is also helpful in harnessing customer support and loyalty unlike any other means of In UAE, our Chat Support Services include;

  • Handling customer objections
  • Providing information
  • Answering product inquiries

Virtual Assistance

One man cannot conquer the work. The same rule applies to the business world too. Business owners are well aware of the fact that in business, a 24 hour long day is not enough to do everything. They can attend meetings or handle client objects, give presentations or answer product inquires. This is where we can help them out. We can virtually assist our clients, by speeding up their work as well as opening up a few hours of their day to concentrate on more pressing matters.

Our virtual assistant services in Dubai come help out with;

  • Bookkeeping
  • Database entries
  • Data presentations
  • Customer services
  • Chasing potential business and clients

Data Entry Services

Data Entry Services is another one of our specialties at KoolBrains. Whether you need to conduct marketing research or have tons of data waiting to be converted into an electrical format, we can help you out with the flick of a wrist. Our expert human data operators are very familiar with the procedures involved in data handling. Using the best of what technology has to offer, they can handle your Data Entry needs and provide you with reports on a weekly, bimonthly or monthly basis.

Our skilled and efficient data entry services in Dubai come equipped with;

  • Data entry from paper / books or image files in any format.
  • Copy, Paste, Editing, Sorting and Indexing Data into any format.
  • Catalogue data entry.
  • Data entry for online stores.
  • Data Entry from Hardcopy/Printed Material into MS Office.
  • Data Entry and compilation from websites.
  • Data Entry into Software Programs and Applications.
  • Receipt / Bill Data Entry.
  • Data entry for Mailing List/Mailing Label.
  • Business Card Data Entry into any Format.
  • Populating databases of e-commerce websites.
  • Keying in from Yellow Pages and White Pages.
  • Manuscript typing into Word.
  • Business Transaction Data entry such as sales / purchase / payroll.
  • OCR / data capture / data collection using any automated process.
  • Online completion of surveys, survey questionnaires and responses of customers.

What are you waiting for? Invest your time in expanding you business by out sourcing support services to us. Contact us today to know more about our support services at KoolBrains Dubai, UAE.

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We focus strongly on function and usability and train you to manage your website as a business asset. We go to great lengths to assure your content is delivered in such a way that visitors can easily and intuitively find the information they seek, resulting in a pleasant and productive user experience.


Things we have Done

We are building bridges in web technology in order to connect the client’s goal to reality